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Your Voice Counts

Help us improve

.

It is only by listening to you and acting on your feedback that we know how to improve.

Send your
feedback

View the t2 group complaints procedure.

 

Improvements in England

.

This section of our website outlines the changes we have made at t2 group in response to the feedback we have received from the Learner Voice Survey, England.

  May 18 May 19
 

Average Score

How satisfied or dissatisfied are you with the teaching on your course/programme?

9.1

9.1

How satisfied or dissatisfied are you with the way staff treat you?

9.2

9.3

How satisfied or dissatisfied are you with the support you get on this course/training programme?

9

9.1

How satisfied or dissatisfied are you that the course/training programme is meeting your expectations?

8.8

8.9

How satisfied or dissatisfied are you that your learning provider responds to the views of learners?

9

9.1

Overall, how satisfied or dissatisfied are you with your college/training provider?

8.9

8.9

How likely is it that you would recommend t2 group to friends or family?

89%

91%

Improvements in Wales

.

This section of our website outlines the changes we have made at t2 group in response to the feedback we have received from the Learner Voice Survey Wales.

  Oct 17 Feb 19
 

% Rating for Very Good/Good

Help settling in

89%

92%

Providing extra learning support if required

87%

90%

Providing support for personal issues

85%

88%

Respect shown by staff

90%

98%

Staff asking you to give your views

87%

98%

Feedback from staff after views given

87%

99%

Ensuring you feel safe

86%

95%

Helping you understand different backgrounds including Equality and Diversity

87%

90%

Helping you access support if you have a Safeguarding concern

81%

85%

Talking about your learning aims

90%

98%

Explaining work

85%

97%

Listening to you

86%

100%

Feedback on how to improve

88%

97%

Ensuring work is not disturbed

88%

94%

Treating everyone fairly

89%

99%

Good use of time

92%

97%

Enough one-to-one time

89%

100%

Appointments scheduled regularly

90%

99%

Ensuring training is relevant

85%

97%

Offering you the chance to learn in Welsh

42%

57%

What we're improving

.
  • Informing where to go for support if required
  • Ensuring you have the right equipment
  • Supporting a healthy lifestyle including diet and physical activity
  • Helping you understand Education for Sustainable Development and Global Citizenship (ESDGC)
  • Helping you gain an understanding of British Values and the Prevent Duty

 

Leave your feedback

.

Your thoughts and feedback are important to us. Let us know what you like or what you think we could improve. Simply leave your feedback by completing the following short form.

t2 group

t2 group
Head Office - Melrose Hall, Cypress Drive,
St Mellons, Cardiff, CF3 0EG.

029 2079 9133

Legal information

Gender pay gap report

Gender pay gapView our latest gender pay gap report here.

Report a Safeguarding Concern

Safeguarding iconNeed to report a Safeguarding concern? Simply click here.

Connect with us

The Apprenticeship, traineeship and jobs growth Wales programmes, led by the Welsh Government, are supported by the European Social Fund

Acumen Coaching

Acumen Coaching is a specialist Leadership and Management Division of the t2 group.

t2 group and Acumen Coaching are part of the Marr Corporation Ltd.

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